EXPERIENCE

• Agile Enabler

  , 

  Volkswagen Digital Solutions
  May 2021 – February 2023
  • Supported planning across engineering and digital product teams, strengthening schedule structures and improving predictability.

  • Contributed to the Center of Excellence to define scaled planning practices across value streams.

  • Introduced metrics-driven planning, improving adaptability and planning accuracy by 30%+.

  • Facilitated ceremonies and alignment sessions across several product squads.

  
  
• Senior Project Manager

  , 

  Santander
  September 2019 - April 2021

  • Managed planning for technology and digital transformation programs within retail banking, aligning timelines with IT dependencies and regulatory risk mitigation.

  • Designed a high-impact prioritization process that reduced issue resolution time by 20% for critical engineering workstreams.

  • Scaled operational frameworks across multiple product teams to improve coordination and delivery of new financial initiatives.
• Agile Coach

  , 

  EDP
  September 2018 - July 2019
  • Responsible for the program governance and set-up; 

  • Developed multinational governance structures for programs across Portugal, Spain, and Brazil, ensuring standardized operational reporting.

  • Engineered automated dashboards using SQL and data tools for real-time forecasting, risk tracking, and planning performance.

  • Standardized technology operations for CRM, Salesforce, and SAP teams through the administration of Jira, Confluence, and CI/CD tools.
• Project Manager

  , 

  Iberwind 
  August 2016 - July 2018
  • End-to-end project management for key customer areas and process automation initiatives for diferent departments (Finance, HR, Procurement, Documentation);
  • Definition and validation of test scenarios and approval evidences; 
  • Collect, analise and validate documentation of functional requirements;
  • Administration of the application and database; 
  • Custom Reporting (O&M, Finance, Procurement and HR); 
  • Acting as a key point of contact from the external team to the stakeholders of the project; 
  • Training of new users and new releases